Question 1

What is Shifa AI?

Accepted Answer

Shifa AI is your smart clinical assistant. It doesn't just store data—it understands it. When you type a diagnosis, Shifa AI suggests the best medicines, dosages, and even checks for drug interactions, saving you minutes on every patient.

Question 2

How does the Patient Queue Display (PQD) work?

Accepted Answer

It's simple. You generate a unique code in your dashboard, enter it on any smart TV or monitor in your waiting room, and instantly show your patients who is currently 'In Consultation' and who is 'Up Next'. No extra hardware needed!

Question 3

Can I really earn passive income with PQD?

Accepted Answer

Yes! While patients wait and watch the queue, you can display ads for your clinic, partner pharmacies, or health awareness videos. It turns your waiting room TV into a revenue-generating asset.

Question 4

How do I manage multiple chambers?

Accepted Answer

Doctors Canvas is built for busy doctors. You can add multiple chambers (e.g., Dhanmondi, Mirpur, Uttara) and manage all your appointments, serials, and schedules from a single, unified dashboard.

Question 5

Is the 'Rising Star' plan actually free?

Accepted Answer

Yes, our Rising Star plan is completely free. It includes AI prescriptions, medicine autocomplete, and basic patient history. It's the perfect way for young doctors to digitize their practice without any cost.

Question 6

Does it work without internet?

Accepted Answer

Absolutely. We know internet in Bangladesh can be spotty. Doctors Canvas works fully offline. You can write prescriptions as usual, and the system will automatically sync everything to the cloud once your internet returns.

Question 7

Is my patient data safe?

Accepted Answer

Your privacy is our priority. All data is encrypted using bank-grade security. We never sell your patient information to third parties or pharmaceutical companies. Your data is yours alone.

Question 8

Is it BMDC compliant?

Accepted Answer

Yes. Every prescription generated follows the guidelines of the Bangladesh Medical & Dental Council (BMDC). We ensure your digital prescriptions are professional, legal, and authentic.

Question 9

Can I use it on my tablet or phone?

Accepted Answer

Yes! Doctors Canvas is mobile-friendly. You can prescribe from your laptop, iPad, or even your smartphone. It's designed to be your 'Canvas' wherever you are.

Question 10

Does Doctors Canvas notify patients about their appointments?

Accepted Answer

Yes. When a patient books, and again if the appointment is cancelled or its status changes, the patient automatically receives a confirmation or update email. At the same time, the doctor and chamber staff get an instant in-app alert, so both sides always know the current status without anyone having to call and check.

Question 11

Does Doctors Canvas support WhatsApp for prescriptions?

Accepted Answer

Not yet. Prescriptions can be printed, emailed, or shared today, and WhatsApp delivery is on our public roadmap alongside the upcoming Lab and Pharmacy modules. We would rather ship it when it is reliable than advertise it before it exists.

Question 12

What is Doctors Canvas building next?

Accepted Answer

Three things are in active development: a Lab module to order tests from the prescription and pull results back into the patient timeline, a Pharmacy module to send a prescription for fulfilment, and a Finance & Chamber Analytics view showing exactly how many patients you saw and how much you earned, broken down by day, week, month, and chamber.

Feature	Doctors Canvas	MocDoc
AI Prescription Writing	✓✓ Full AI	Partial⚠ Basic
BMDC Compliant Templates	✓✓ Built-in	✗✗ Not available
Bengali Language Support	✓✓ Full	✗✗ No
Offline Mode	✓✓ Yes	✗✗ No
Mobile Friendly	✓✓	✓✓
Free Tier	✓✓ Available	✗✗ No
Pricing in BDT	✓✓ Yes	✗✗ USD only
Cloud Based	✓✓	✓✓
Multi-location Support	✗✗ Not available	✓✓ Yes
Serial Management	✓✓ Yes	✓✓ Yes
Queue Display	✓✓ Yes	✗✗ No
Local Support	✓✓ Bangladesh	Limited⚠ India-based

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